Software Repair

The limitless combinations of hardware and software installed on today’s machines lend to the inherent instability of Windows based machines. These diverse interactions often cause errors and may cease to function. Software problems are often repairable rather than starting from scratch and losing data. We cover all Windows based software and we take Apple issues on a case-by-case basis. Before you call us out, writing down any error code information will expedite the repair process. This step is also beneficial if the error is intermittent. If it appears that In-shop time is needed or more economic, we will take the tower back to our bench and return it to you in working order. Most software repairs are completed in 24 to 48 hours

Virus and Spyware Removal

Even the most well protected computer can pick up infections. The majority of the services, games, and products available on the web for “free” are often laden with spyware, malware, trojans, and many other malicious software types. Simply clicking yes to an on-screen message can render an entire computer defenseless no matter what security suite is installed. BHFO has the experience necessary to track down and remove infections of any severity, especially the nasty and fake Anti-virus programs that are sweeping consumer computers. The average turn around for virus and spyware removal is 48- 72 hours.

Hardware Repair

Components can sometimes fail, and technology advances at such a pace that replacements parts can be hard to come by within three years of purchasing a system. Fortunately, BHFO has the right channels to obtain replacement parts and forgo an entirely new computer. In addition, BHFO stocks the components that fail regularly in order to facilitate minimal downtime. We also work with all laptops, including replacing power jack, motherboard, and LCD replacement or repair. Hardware repairs are completed within 48 hours of receiving replacement parts not locally stocked. Parts are ordered standard with 3-5 day shipping, but expedited 24 hour repair is also available.

Upgrades

Older computers often have plenty of computing power for the average user. However, a computer is only as fast as the weakest component. Major manufactures of computers often use cheap frameworks to get the bottom line numbers they need. Upgrading this weak hardware can often allow computers to run at their fullest potential. Components such as higher quality and memory can change the way a computer responds completely. Whether your office programs run slow or your frame rate for gaming is not enough, we can upgrade your computer properly. Call us for a free evaluation of your system(s) to obtain the performance needed without breaking the budget. Upgrades can be returned within 24 hours of recieving the part.

Preventative

BHFO can put the appropriate solutions in place to offer the best protection against software and hardware failures. BHFO believes the best prevention is education as well. While we are installing to proper tools to take care of your computer, we teach you how to use them. We also offer tutorials on the full gamut of proper computer maintenance procedures.